Your 24/7 Access to Answers
Answers to the most common questions new Members ask!
Coffee Machines
Member Wi-Fi
After Hours Access Using Brivo
Marketplace
Booking Meeting Rooms
Printing
Guest Wi-Fi
Fractal App
🔑 24/7 Access
Use your Members app to access our 24/7 doors and enjoy the space during unstaffed hours to ensure no matter what time you choose to work, your space is ready for you.
We proudly host 5 SnapCab phonebooths that can be used on a first come, first serve basis. We ask that members use their discretion and do not occupy the phonebooth for longer than 60-minutes at a time.
Quiet, house-trained dogs are welcome. Service animals are always welcome. Fractal reserves the right to request your pet be removed from the premise should there be any disruption.
🫂 Guest Policy
You may have guests visit for a maximum of 2 hours. If they'd like to stay longer we ask that they purchase a day pass or a day pass can be added to your monthly invoice.
🍫 Marketplace
Members can purchase snacks and refreshments in the Members app.
Meeting rooms are bookable through the members app and online by the hour.
Included - all levels of membership
Enjoy complimentary premium coffee, tea and flavoured water for yourself and your clients.
Weekly members events including happy hour, lunch & learns, workshops, lunches, treats and more!
❌ Cancellation Policy
Memberships - Provide a minimum of 30-days written notice from the start of your billing period.
Active Term Private Office and Suite - Provide a minimum of 60-days written notice from the start of your billing period. If no notice is provided your membership will revert to a month-to-month agreement, requiring the same 60-day notice period. If you cancel prior to the end of your Term, as agreed on in your contract, you must continue making monthly recurring payments until the end of your commitment.